Privacy Policy
Last updated: December 2024
1. Introduction
Traffic Owl ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our traffic enforcement systems.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, and organization when you contact us or request a demo.
- Traffic Data: Vehicle images, license plate information, and violation data collected by our enforcement systems for municipal clients.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process traffic violation data on behalf of municipal clients
- Improve our website and services
- Comply with legal obligations and law enforcement requests
- Send you information about our products and services (with your consent)
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with municipal clients for traffic enforcement purposes, service providers who assist our operations, and law enforcement when required by law. All third parties are contractually obligated to protect your information.
5. Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest, TLS 1.3 for data in transit, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Traffic violation data is retained according to municipal client requirements and applicable regulations.
7. Your Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt-out of the sale of your personal information (we do not sell personal data)
- Non-discrimination for exercising your privacy rights
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@trafficowl.com
Address: Glendale, California